Sales Policy of Auramavel

Effective Date: November 27, 2024

Welcome to Auramavel! We are committed to providing you with the best shopping experience for quality children’s toys. This policy outlines the terms and conditions governing purchases from Auramavel. Please read carefully before placing an order.

Contact Information:

1. Pricing and Payment Terms

  • Currency: All prices listed on our website are in USD.
  • Taxes: Sales tax will be applied to orders based on your location.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options specified during checkout.
  • Discounts & Promotions: Discounts and promotional codes cannot be combined unless explicitly stated.

2. Order Processing

  • Processing Time: Orders are processed within 1-2 business days upon payment confirmation.
  • Order Confirmation: A confirmation email will be sent immediately after an order is placed.
  • Amendments or Cancellations: Changes or cancellations must be requested within 24 hours of order placement. Contact us via email or hotline for assistance.

3. Shipping Policy

  • Delivery Areas: We currently ship across the U.S. and select international locations.
  • Shipping Costs: Calculated at checkout based on the shipping method and destination.
  • Delivery Time: Estimated 3-7 business days for domestic orders and 10-15 business days for international orders.
  • Tracking: A tracking number will be provided once your order ships.

4. Returns and Refunds

  • Eligibility: Items must be unused, in original packaging, and returned within 30 days of delivery.
  • Non-Returnable Items: Personalized or clearance items are non-refundable unless defective.
  • Refund Process: Refunds are processed within 5-7 business days after receiving the returned item.

5. Customer Support

For questions or concerns, our dedicated team is here to help. Contact us via:

6. Terms and Conditions

By placing an order with Auramavel, you agree to our terms of use and privacy policy. Full details can be found at: auramavel.com/terms.

Thank you for choosing Auramavel! We are excited to bring joy to children and families with our range of high-quality toys. Visit us online at auramavel.com to explore our collection.