Shipping Policy – Auramavel Toy Store

Effective Date: August 15, 2025

At Auramavel Toy Store, we’re dedicated to delivering high-quality toys quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver your orders so you know exactly what to expect.

1. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Areas

  • We ship across the United States.

  • International shipping is available to select countries. Please check during checkout to confirm if we ship to your location.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • The shipping method selected (Standard, Expedited).

  • Destination address.

  • Order weight and dimensions.
    Note: Taxes, customs duties, or import fees for international orders are the responsibility of the customer.

4. Estimated Delivery Times

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days (varies by location)

  • International Shipping: 10–15 business days
    Delivery times are estimates and may vary due to carrier delays, customs clearance, or weather conditions. During peak seasons, processing may take longer.

5. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your shipment directly on the carrier’s website.

6. Shipping Address Accuracy

Please ensure your shipping address is complete and accurate. Auramavel Toy Store is not responsible for delays, failed deliveries, or extra charges caused by incorrect or incomplete addresses. Returned packages due to address errors may incur re-shipping fees.

7. Lost or Damaged Shipments

If your package is lost in transit or arrives damaged:

  • Contact us immediately at info@auramavel.com.

  • Provide your order details and, if applicable, photos of damage.

  • We will work with the carrier to investigate and arrange a replacement or refund according to our Refund and Return Policy.

8. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Changes will be effective immediately upon posting, with the “Effective Date” updated accordingly.

Contact Us
📍 Address: 6300 Orchard Rd, New Kent, VA
📞 Hotline: (804) 932-4258
📧 Email: info@auramavel.com
🌐 Website: auramavel.com